Store Policy
Customer Care
We are delighted to welcome you to Mystical Realms UK, where enchanting experiences await you! As part of our commitment to providing exceptional service, we have curated a comprehensive Customer Care Package to ensure your journey with us is truly magical.
1. Personalized Assistance: Our dedicated customer care team is here to assist you with any queries, concerns, or special requests you may have. Feel free to reach out to us via email.
2. Quick and Hassle-Free Returns: Your satisfaction is our priority. If, for any reason, you're not completely delighted with your purchase, our hassle-free returns policy ensures a swift and straightforward process. Simply contact our customer care team, and we'll guide you through the steps.
3. Exclusive Offers and Updates: As a valued member of Mystical Realms UK, you'll receive exclusive offers, early access to new products, and enchanting updates. Keep an eye on your inbox for magical surprises!
4. Secure Shopping: Rest assured that your online shopping experience with Mystical Realms UK is secure. We employ industry-standard security measures to protect your personal information, ensuring a safe and worry-free transaction.
5. Magical Rewards Programme: Embark on a journey with our Magical Rewards Programme, where every purchase earns you points that can be redeemed for exclusive discounts and special rewards. Join the programme and start collecting your magical points today!
6. Personalised Recommendations: Let us enhance your experience by tailoring product recommendations based on your preferences and previous purchases. Receive personalised suggestions that align with your unique taste and style.
7. Community of Enthusiasts: Join our thriving community of Mystical Realms enthusiasts on social media. Share your experiences, connect with like-minded individuals, and be part of a magical community that celebrates the wonders of Mystical Realms UK.
Thank you for choosing Mystical Realms UK. We are here to make your journey with us as enchanting as possible. If there is anything more we can do to enhance your experience, please don't hesitate to get in touch.
May your days be filled with magic and wonder!
Warm regards,
The Mystical Realms UK Team
WE DO NOT GIVE REFUNDS ON SPELLS OR READINGS.
Privacy & Safety
Last updated: 8/1/2024
1. Introduction
Welcome to Mystical Realms UK! This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information. We are committed to protecting your privacy and ensuring the security of your data.
2. Information We Collect
We collect personal information that you provide voluntarily when using our services. This may include:
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Contact information (e.g., name, email address, phone number)
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Account information (e.g., username, password)
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Payment details (if applicable)
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Communication preferences
We do not collect sensitive information without your explicit consent.
3. How We Use Your Information
We use your personal information for the following purposes:
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To provide and maintain our services
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To process transactions
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To send you updates and promotional materials
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To respond to your inquiries and provide customer support
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To improve our services and user experience
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
5. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
6. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
You have the right to:
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Access, correct, or delete your personal information
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Object to the processing of your information
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Opt-out of receiving promotional communications
To exercise these rights, please contact us using the information provided in Section 9.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions, concerns, or requests regarding your privacy, please contact us at:
Mystical Realms UK Unit C1, Spelsbury Road, Charlbury, Chipping Norton , OX73LR
Email: jo@mysticalrealmsuk.com
Phone: 07508479538
Thank you for trusting Mystical Realms UK with your information.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments